I feel as if I'm going on Day 1,000 without Internet at home. I have so many photos to share and no way to upload them until we have our connection here.
When we began the process we were asked if we needed a modem. My husband said no since we already have one. Turns out, you actually do need the modem from this company. I'm not sure why we weren't told up front. It took about four days for us to realize our mistake and now we are waiting for the correct modem to arrive by mail. It was supposed to be here yesterday.
Hopefully it will come today and all of the roadblocks will be gone. To date, setting up Internet in our home has been the most frustrating task we've encountered.